Frequently Asked Questions

High-quality foot care socks designed to make foot care accessible at the comfort of your own home. HeyFeet Silks are designed specifically for long-term use, comfort, and optimal results. Slip them on at any time, or even when you go to sleep, to wake up with softer, smoother feet. No salon. No appointment. No excuses.

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Silks are made from skin-safe silver ion-infused TPE, thermoplastic elastomer. This is the material serious foot care brands actually use. TPE conforms to the shape of your foot, keeps moisture in direct contact with your skin, and flexes with you while you move. A silver ion compound is integrated into the material during manufacturing.

Independently tested by SGS, the world's leading testing and certification body, against 247 EU hazardous substances under REACH. Full pass. Skin safe.

A silver ion compound is integrated into Silks during manufacturing. It is not a coating, not a spray-on treatment. The silver ions are part of the material. This is a feature of every pair of Silks, not an add-on.

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Silver ions are positively charged silver particles with a long history of use in medicine, textiles and consumer products. They are best known for their antimicrobial properties. Research shows they inhibit bacterial growth on surfaces, which is why silver has been used in wound dressings and medical textiles for decades. The impact silver ions have on odour reduction is also widely studied, since most foot odour is caused by bacterial activity on the skin surface.

Beyond their antibacterial properties, silver ions are also studied for their ability to support a calmer, less inflamed skin environment, which is why you find them in serious skincare and wound care applications, not just consumer products.

Whether a specific product delivers these effects depends on the compound, the concentration, and how it is tested, which is exactly why independent certification matters.

Silks create a body-conforming seal around your foot which locks moisture in and keeps everything else out. While you wear them, your skin absorbs the hydration it needs. Pair with a moisturiser and Silks supercharge the absorption so that the moisture goes into your skin, not your sofa or your sheets.

Yes, and that's the whole point. We don't believe in single use. Good things are built to last. With proper care, HeyFeet Silks go the distance.

Up to 6 months of regular use with proper care. After that, it's time for a fresh pair. Your feet will feel the difference. Think of it as the upgrade they deserve, and as any hygienic product, it needs a replacement at some point.

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Absolutely. That's exactly what they're designed for. HeyFeet Silks are perfect for in-home use. Chill on the couch, clean your house, answer emails, or upgrade your self-care routine without any extra work. Slip them on and get on with your day.

Every pair of feet is different, and the more you wear your Silks, the better the results. We recommend wearing them every day during the first week. Anywhere from 20 minutes to 10 hours. The longer the better. After that, consistency is everything: 3 to 4 times a week and your feet will look and feel better than ever.

We don't recommend wearing your Silks for more than 10 hours a day. Your feet also need time to breathe naturally.

We're biased, but we love wearing them around the house. The sensation is like walking on a cloud with light cushioning. Unlike regular cotton socks, Silks have a different walking experience: they slightly grip most surfaces rather than sliding. That's also what makes them so different from one-time-use disposable foot masks. You can go about your day at home without limitations. We suggest walking with intention and awareness until you're used to (and obsessed with) the feeling.

Yes. This can actually give the best results. Moisturise your feet, slip into your Silks, and let them do the work while you sleep.

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HeyFeet Silks are designed for wearing inside your home, not inside your shoes (yet…). For now, keep them for your at-home routine. Think of it as your designated feet time.

You don't have to, but loading up on moisturiser before slipping them on makes it even more effective. Silks lock the cream against your skin so every drop goes to work on you, not your sofa or your sheets.

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Rinse with mild soap and lukewarm water after each use. Let them air dry completely before storing or wearing again. Treat them well and they'll return the favour.

All feet are different, but most people notice their feet feel softer after the very first session. Visible improvement to dry or cracked heels typically takes less than one week with consistent wear. Stubborn calluses take longer and that's where the callus file earns its place in the routine. We won't promise a miracle in one session, but we will promise a noticeable difference without the hassle.

With regular HeyFeet Silk use, you're aiming for: heels that are smooth to the touch, reduced cracking, and skin that looks and feels hydrated rather than dry and flaky. We're not promising baby-soft feet overnight. We're promising real, sustained improvement.

Your feet might feel warmer than usual, that's Silks doing their job. If heat is a concern, start with a shorter daytime session of 20 to 60 minutes and build up. Most people adjust quickly.

Starting with a shorter daytime session lets you ease into the feeling before wearing them for longer.

Sweaty feet are actually a benefit here. That moisture is helping Silks do their thing, trapping hydration to soften your skin. Pair with a lightweight moisturiser and let the magic happen.

Our Silks are independently tested by SGS against 247 EU hazardous substances under REACH. Full pass. Pair with a fragrance-free moisturiser for extra care. If you have a known rubber or material allergy, check with your doctor first.

Yes. Silks hold REACH SVHC certification from SGS — tested against 247 Substances of Very High Concern on the EU Candidate List. Not detected. Full pass. This is independent, third-party certification. Not self-declared. Not a supplier certificate. An SGS laboratory result.

A silver ion compound is integrated into Silks during manufacturing, so it is not only a surface treatment. It is part of the material itself. Our REACH certification covers the full compound including the silver ion infusion.

Yes, that's exactly what they're built for. Apply moisturiser generously, slip on your HeyFeet Silks, and repair cracked heels one step at a time.

Silks can help with conditions like eczema or psoriasis. If you have open wounds, active infections, or a diagnosed skin disorder, consult your doctor before use. We want to help your feet, not make things worse. We'll be here when you're ready.

Silks can help alleviate many of the problems associated with dry, cracked skin - a common concern for people with diabetes. We'd always recommend checking with your doctor first. Foot health is serious business for diabetics and we'd rather you be safe. When you get the all-clear, we're ready for you.

30-day money-back guarantee. Try HeyFeet Silks with full confidence: if your feet don't feel the difference, we'll make it right.

We get it, the market is full of products that promise everything and deliver nothing. HeyFeet Silks are independently REACH certified by SGS and backed by a 30-day money-back guarantee. Try them. If your feet don't feel the difference, we'll make it right. That's not a gimmick, that's a promise.

30-day money-back guarantee. No drama, no fuss.

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Because they were almost certainly low-grade material with no certification. Cheap alternatives are thinner, less elastic, and tear under pressure. Sometimes after just one use. HeyFeet Silks are built specifically for long-term use and regular washing. That durability is the whole point.

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Gel socks dry out, the material thins, the fit is off, making them slippery and ineffective. HeyFeet Silks are not gel. They retain their shape and properties even after prolonged use. That's not a small distinction.

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You can. But here's what happens: the cream gets absorbed into the cotton, not your skin. Regular socks pull moisture away from where you need it. HeyFeet Silks lock in the moisture and keep it there. That's the difference between hoping for results and actually getting them.

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Cheap alternatives are thinner, tear faster, retain less moisture, and almost none carry independent safety certification. You'll replace them every few weeks. Ours last up to 6 months and carry a REACH SVHC pass from SGS. Do the maths. HeyFeet Silks cost more upfront and less overall, and your feet will feel the difference from the very first use.

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A pedicure costs much more than a pair of Silks, only lasts a few weeks, and requires an appointment. Silks work while you go about your day at home, fit around your life, and cost a fraction of the price. We're not necessarily replacing your pedicure — we're making sure your feet stay soft between them.

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We're a real brand, built in the Netherlands, with a real product designed around a full foot care routine. HeyFeet only provides products we stand behind with a 30-day money-back guarantee and real humans behind the inbox. We're not here to make a quick sale. We're here to fix your feet — one step at a time.

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We've got you covered whatever your shoe size. HeyFeet Silks are highly elastic, making each size comfortable for almost every type and shape of feet.

Right now, we chose our favourite colour, with a little personality. More options are coming. Want to be the first to know?

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We're building something for our most foot-forward fans, including referral rewards and repeat-customer perks. Sign up to our list and you'll be first to hear when it launches.

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Absolutely. Dry heels, cracked skin, and rough soles are common for everyone. HeyFeet Silks work just as well on men's feet as anyone else's.

HeyFeet Silks stretch to fit a wide range of foot shapes: narrow, wide, flat, or high-arched.

Pregnancy is rough on feet. Swelling, dryness, and the fact that reaching your feet gets harder every week. HeyFeet Silks are a great way to keep up with foot care when bending down is no longer an option. Always check with your midwife or doctor if you have any concerns.

Yes, and foot care becomes more important, not less, as we get older. HeyFeet Silks are gentle, easy to put on, and don't require a complicated routine. They make an excellent gift for parents and grandparents who deserve soft feet but aren't going to book a pedicure. If there are any existing foot conditions, checking with a doctor first is the right move.

Very much so. Athletes put more stress on their feet than almost anyone else. HeyFeet Silks work to repair dryness, reduce calluses, and keep skin supple.

Get the gift they didn't know they needed. HeyFeet Silks: thoughtful, useful, and a way of saying 'I care about all of you, including your feet.' We're sure you know someone who deserves healthy feet.

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The mum with no time. The athlete with wrecked soles. The colleague who runs miles for everyone else. The dad who gets regular socks every Christmas... But not this year. The pregnant friend whose feet are paying the price of growing a human. The partner whose heels have been destroying your sheets.

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Your staff runs miles for you so it is time to reward their feet. Reach out directly for bulk orders.

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We ship across the United Kingdom and Australia, with more regions coming soon. Not in either yet? Drop your email and be the first to know when we set foot in your country. Great feet shouldn't have borders.

We offer a 30-day money-back guarantee because we stand by what we sell. If your feet genuinely didn't feel the difference, reach out within 30 days with your order number and a short note on what didn't work. We review every request and we trust our customers, and we ask for the same in return. Our guarantee is for people who genuinely tried HeyFeet Silks, not as a free trial.

30-day money-back guarantee. Try HeyFeet Silks with full confidence.

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We've got you. Drop us a message and we'll make it right.

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It is about time we stop normalising dry, damaged feet. With HeyFeet Silks you don't have to add extra steps or put time aside for healthy-feeling & great-looking feet. We want to lead that change, one step at a time.

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REACH SVHC certification from SGS. Tested against 247 Substances of Very High Concern on the EU Candidate List. Not detected. Full pass. Independent. Third-party. Available on request.

Because it works better. We tested both. Rigid silicone sits on the skin rather than conforming to it, and creating air gaps between the material and your heel. TPE is flexible, body-conforming, and keeps the cream in direct contact with your skin where it needs to be. The market calls everything silicone. We call it what it actually is and get it independently tested.

Not single use. Not perfect. Better.

TikTok. Instagram. Wherever the fun is. Come find us — we like dry humour, not dry feet. Tag us in your before-and-after and we just might feeture you (pun intended).

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